1 to 18 of 18 Customer Service Jobs in Essex with Remote Work Options

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role insupporting and guiding B2C customers through technical glitches, product … features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance,mostlyvia email. Communicating with different departments to find solutions. Problem-solving and troubleshooting technical issues. General customer service queries via … Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem-solving abilities and a proactive mindset. A passion for sport will be abigadvantage. Zendesk more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »

Field Service Engineer (Biomedical Equipment) **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary up to £30,000 Car Allowance Pension Scheme Excellent Opportunities for Career Advancement Year End Salary Review - A home based … field service role covering South West London and the surrounding area - The Role - Field Service Engineer (Biomedical Equipment) Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of … technologically innovative patient ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer (Biomedical Equipment) To be considered for this exciting opportunity, you must be able to demonstrate: A more »

and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills Domestic Gas experience desired White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer … Technical Support, Appliance Maintenance, Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for to be more »

and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills Domestic Gas experience desired White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer … Technical Support, Appliance Maintenance, Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for to be more »

you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customer service experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »

you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customer service experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »

and you are confident in providing customers with support online or by phone, we have a great opportunity for you to join a friendly customer support team. This opportunity gives you the opportunity to play a vital role in supporting and guiding B2C customers through technical glitches and product … features. As Customer Product Support , your primary responsibilities will include: Respond to technical WIFI connections and APP queries. Give friendly customer support and guidance over the phone or through Live Chat. Problem-solving and troubleshooting technical issues on how to navigate how to use APPS from Apple Store … proactive mindset. A passion for gaming, health, fitness or sport will be abigadvantage. Ability to multitask and thrive in a fast-paced environment. D2C customer service experience. Benefits: Competitive salary with opportunities for growth and development. Comprehensive training. A collaborative team culture where your ideas are heard and more »

to the Commercial Team Leader and the primary purpose of the job will be to support our admin team aircraft operators in providing excellent customer service. This is a permanent position working Monday- Friday, 8.00am- 4.30pm. The post holder would be expected on site full time, there is no … Sales and Admin Team members internally as well as with external aircraft operators and customers. Using internal systems (Aerotrac) to generate consistent quotes by Customer and by Component type to agreed margins. Liaising with Buyers & Production Team to ensure the necessary parts and expertise are available to facilitate any … done to a quality and professional standard. Ensuring all quoting and estimating is accurate and recorded in the appropriate Company IT systems. Responds to customer enquiries in a professional and timely manner. Adheres to all Company standard operating procedures Adheres to all health and safety procedures Meets customer more »

next step in your career with a company who are experts in their field & who well known for their excellent product ranges, levels of customer service & sound moral and ethical principles & who can offer long term progression within the business. The role: Health & Safety: ensuring safe system of … Where required provide assistance, guidance, and support to meet technical queries. Productivity: target inspection team, monitor and deliver inspection jobs to agreed budgetary programmes. Service delivery: establish efficient sequences of work for inspection works, reduce client disruption and no access to assets being inspected. Training & development: review inspector capabilities … demonstrate an attention to detail, with a 'can do' attitude and clear mindset to problem solve and getting things right & to timelines. Have a customer centric approach in delivering excellence and motivating others to do the same. Demonstrate experience of using digital systems/apps and Microsoft Excel. Must more »

Troubleshooting basic areas of the company platform * Work with customers on live chat, e-mail, telephone and ticketing services ensuring the best level of service possible * Incoming enquiries ensuring they are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers … An IT based qualification * A strong knowledge of PC hardware, Windows platform and application support * Excellent communication skills (both written and verbal) with good customer service experience * Ability to take ownership of issues * Ability to formulate and express your own ideas to improve the level of customer more »

previous aviation/airport experience for this role Outside IR35 Hybrid Working ECS Resource Group are currently working in partnership with a Global Managed Service provider, assisting them with the search for a Project Manager on a contract basis. The ideal candidate will oversee and manage all enabling works … safe and efficient rerouting of people and services during a construction phase. This includes the establishment of temporary routes to immigration, temporary skylinks, and service diversions to facilitate uninterrupted operations. Skills: Experience of all Project Management controls, including; initiation, change management, risk management, Project plans and the principles and … practicalities of running projects Prince 2 Certification Excellent customer service skills Strong communication & presentation skills Aviation/Airport background (Essential) Further details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »

ideally Chartered MRICS/FRICS and will have experience in dealing with projects over £100k in value. Someone who values building relationships, delivering outstanding customer service and ensuring the highest technical quality would suit this role. Wed also like you to have/be: Team focused working with … on time and on budget, to the highest standard Reactive anticipating and effectively resolving issues that arise, responding to daily workloads as dictated by customer requirements and client SLAs Communication skills confident in managing multiple stakeholders, with excellent verbal and written communication skills Excellent technical knowledge of both domestic more »

claims efficiently. Your tasks will include recommending payments, producing client reports & letters, and liaising with contractors for optimal outcomes. Requirements: " Previous experience in a customer service office environment. " Organized, diligent, and able to see tasks through to completion. " Excellent communication and negotiation skills. " Ability to handle demanding customers more »

organisation. As a key members of the Fleet Aftermarket team, we are looking for experienced professionals with a passion for building relationships and enhancing customer service. We are looking for real Go-getter attitude. You thrive on Problem Solving, never accepting face value, but get to the root cause … The Role As the fleet market becomes increasingly competitive on product and price, Ford Fleet will continue to strive for differentiation through excellence of service to fleet customers, and in particular CV fleet customers. Fleet Aftermarket plays a vital part in providing the reassurance and convenience of professional aftermarket … the banner of Ford Pro. As the link between Fleet Sales and FCSD, the Fleet Aftermarket team have 3 key business goals: Supporting Fleet customer satisfaction and sales loyalty Supporting FCSD Service growth, by driving service work into Ford Authorised Repairers Supporting FCSD Parts sales, by driving more »

and Technology (DDaT) team. As part of our technology strategy, we have invested in a number of modern technologies including Microsoft Dynamics 365 for customer services and operations, a suite of enterprise applications, Microsoft M365 for our modern workplace technologies, Microsoft Azure, a large Fortinet SD-WAN and we … our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a number … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »

recruit two Housing Options Officer on a 3-month temporary basis. The Role: The purpose of this role is to provide a front-line, customer-focussed service to individuals and families experiencing housing difficulties. To assess housing needs and provide specialist advice in respect of all housing options … s duties under PtV11 Housing Act 1996, as amended, and ensure that statutory obligations are carried out. Job Description: To provide a comprehensive frontline service to customers seeking advice and assistance with regards to their housing needs, irrespective of tenure, either in person or by telephone. To participate in … of providing housing advice to the public and of liaising with other statutory, voluntary or private sector organisations. Experience of working in a housing service or a similar area of work. Experience of issuing Personalised Housing Plan (PHP) Experience of writing s184 decisions Willingness to work in the office more »

alongside two Application Support Specialists working on the Business World IT application and reporting to the Business World Product Manager. You will ensure that customer issues and requests are dealt with in an effective and efficient manner. You will need to pro-actively monitor, review and complete tickets to … ensure that they are responded to promptly whilst providing the highest level of customer service. You will provide assistance, support, advice and guidance to customers and third parties. This post is a great opportunity to learn new skills and progress in knowledge of IT, HR and Finance. As a … will take ownership and effectively progress all support calls to a successful conclusion at the earliest opportunity. You will need to cultivate relationships with Service users, the Product team and perform ad-hoc duties as requested by your Line Manager. You will use empathy to satisfy customer demands. more »