Halo Analyst
- Location
- Hockley, England, United Kingdom
role, you'll act as the day-to-day product owner for Halo PSA, ensuring the platform effectively supports service delivery, customer requirements, reporting, data quality, and user experience. You'll be responsible for the administration, configuration, governance, and continual improvement of the platform, working closely with stakeholders across … requests, changes, projects, assets, knowledge management, and service catalogues. Develop and maintain operational, management, customer, SLA, project, and performance reporting dashboards. Monitor and improve data quality, consistency, and reporting accuracy across the platform. Configure and improve customer portal experiences, self-service capabilities, and user adoption initiatives. Manage integrations with ...