3 of 3 Remote/Hybrid ITIL Jobs in Essex

looking for an eager candidate to join us as an apprentice. The Service Desk operates in an enterprise environment underpinned by the ITIL framework. You will perform installation and configuration of hardware, operating systems, software, and applications within existing standards and predetermined timescales. Responsibilities: Provide quality technical maintenance and support ...

support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills Leadership & Coaching: Ability to inspire, motivate, and develop ...

cloud infrastructure Solid understanding of virtualisation, storage, and Unix networking Strong troubleshooting skills and ability to resolve complex, business-critical issues Experience working in ITIL-governed environments Confident communicator, comfortable working with senior technical and non-technical stakeholders Required Skills Unix or Linux certifications (RHCE, RHCSA, or similar) Strong scripting ...