3 of 3 Remote/Hybrid ITSM Jobs in Essex

lead Workday role for at least 5 years Strong understanding of business processes in HR and/or Finance Familiarity with agile or IT service management practices Experience working in an international and complex organisational environment Excellent communication skills in English Key competencies Leadership and people management Strategic thinking ...

user-based IT hardware and software Offer end-user support for onsite devices and networks, guiding staff or clients through actions via ITSM Tool, MS Teams, face-to-face, or over the phone Support standard and authorised non-standard software applications Take ownership and manage Service Desk tickets through ...

with customer service, supporting an insurance claims platform and delivering exceptional user experiences. Key Responsibilities Provide first-line application support via phone, email, and ITSM tools, ensuring timely resolution within agreed SLAs. Troubleshoot a wide range of issues, from password resets and system guidance to more complex queries, including ...