2 of 2 Remote/Hybrid Line Management Jobs in Essex

consistency of Service. Manage the IT Service Desk Rota system and Holiday request calendar. Conduct regular calls/meetings with IT Service Desk personnel. Line Manage Service Desk Analysts, carrying out monthly 1to1s and twice annual Appraisals. Induct, train and mentor new IT Service Desk Analysts. Assist and support ...

technologies supported by the Database Team. The candidate will work on tasks of varying complexity under the guidance of the technical leads and the line manager. You will progress by taking on increasingly complex tasks, working on larger scale database backend improvement and innovation projects, and customer-facing activities … tight deadlines You might also have (Desirable) Cloud computing knowledge Containerisation knowledge Key/value expertise (Redis/Valkey) Experience of IT Service Management (ITSM) Understanding of project framework concepts Behaviours we look for in our team You enjoy working both independently and as part of a collaborative, international ...