2 of 2 Remote SLA Jobs in Essex

based activity. Operating largely within established frameworks and processes, the Analyst will ensure prompt resolution to incident and service request from the ICT Help Desk using agreed timescales and SLA's. The role requires the post holder also to be mindful of information security, disaster recovery and data protection and where required take responsibility of these areas. As the Council More ❯

based activity. Operating largely within established frameworks and processes, the Analyst will ensure prompt resolution to incident and service request from the ICT Help Desk using agreed timescales and SLA's. The role requires the post holder also to be mindful of information security, disaster recovery and data protection and where required take responsibility of these areas. As the Council More ❯