Essex, South East, United Kingdom Hybrid/Remote Options
Circle Group
initiatives. Create and maintain support processes, technical documentation, and internal procedures. Liaise with third-party vendors to triage and resolve support issues. Manage support tickets and incidents within agreed SLA timeframes. Maintain relationships with suppliers for services such as IaaS, managed printing, and software vendors. Install, configure, and maintain servers, PCs, and software. Conduct scheduled maintenance, backups, and monitoring activities. More ❯
Essex, England, United Kingdom Hybrid/Remote Options
Circle Recruitment
initiatives. Create and maintain support processes, technical documentation, and internal procedures. Liaise with third-party vendors to triage and resolve support issues. Manage support tickets and incidents within agreed SLA timeframes. Maintain relationships with suppliers for services such as IaaS, managed printing, and software vendors. Install, configure, and maintain servers, PCs, and software. Conduct scheduled maintenance, backups, and monitoring activities. More ❯
Essex, South East, United Kingdom Hybrid/Remote Options
Circle Group
initiatives. Create and maintain support processes, technical documentation, and internal procedures. Liaise with third-party vendors to triage and resolve support issues. Manage support tickets and incidents within agreed SLA timeframes. Maintain relationships with suppliers for services such as IaaS, managed printing, and software vendors. Install, configure, and maintain servers, PCs, and software. Conduct scheduled maintenance, backups, and monitoring activities. More ❯
Harlow, Essex, England, United Kingdom Hybrid/Remote Options
New Era Fuels Ltd
list is: Leading an IT support function, whilst being hands-on MS Active Directory, Office 356, InTune Networking (setup and configuration) Reporting IT performance (e.g. open/closed tickets, SLA’s and response/resolution time) A strong track record of relationship management both with internal and external stakeholders. Flexible approach to work, will take calls during weekend to resolve More ❯
Braintree, Essex, England, United Kingdom Hybrid/Remote Options
Market36 Recruitment Ltd
requests from clients promptly and accurately • Ensure client reporting aligns with Statement of Work (SoW) requirements • Oversee stock holdings for allocated accounts, ensuring management aligns with customer expectations and SLA timeframes • Maintain and update the SAF document, including SoW, RPI, forecasts, system migration status, and margin justifications • Manage the workload of assigned Service Support Coordinators, prioritising tasks to meet client More ❯
Basildon, Essex, England, United Kingdom Hybrid/Remote Options
Costa Coffee
the managed service provider and directly provide 2nd and 3rd line support on an exceptional basis Ensure incidents, problems, and alerts are managed and acted upon within OLA and SLA’s, managing major incident escalations from a technical perspective and managing activities with third parties, ensuring continuity of services. Collaborate with Product Owner, Delivery Managers and 3rd party developers on More ❯
