We are currently recruiting for a highly awarded Managed Security Service Provider for the role of ServiceDelivery Analyst. This is a fantastic opportunity to join a business known for its cutting-edge connectivity, cloud, and communications solutions. Role Overview *CANDIDATES MUST BE BASED IN THE UK* Location: Remote Package: £35,000- £45,000 What you'll … be doing: Creating detailed service performance reports, including logged incidents, recommended improvements, and stakeholder updates Presenting technical reports to clients, providing clear insights into solution utilisation and overall service performance Analysing identified issues within the client estate and proposing effective solutions for service review meetings Acting as the primary liaison between internal technical teams and clients, ensuring … service and technical delivery meet expectations Managing client handovers during transitions into Business-As-Usual (BAU) operations to ensure a smooth and consistent experience Gathering customer insights regularly to identify areas for improvement and uncover future service opportunities Tracking and managing customer action logs to ensure timely resolution and follow-up Main Skills/Requirements: Candidates must More ❯
We are currently recruiting for a highly awarded Managed Security Service Provider for the role of ServiceDelivery Analyst. This is a fantastic opportunity to join a business known for its cutting-edge connectivity, cloud, and communications solutions. Role Overview *CANDIDATES MUST BE BASED IN THE UK* Location: Remote Package: £35,000- £45,000 What you'll … be doing: Creating detailed service performance reports, including logged incidents, recommended improvements, and stakeholder updates Presenting technical reports to clients, providing clear insights into solution utilisation and overall service performance Analysing identified issues within the client estate and proposing effective solutions for service review meetings Acting as the primary liaison between internal technical teams and clients, ensuring … service and technical delivery meet expectations Managing client handovers during transitions into Business-As-Usual (BAU) operations to ensure a smooth and consistent experience Gathering customer insights regularly to identify areas for improvement and uncover future service opportunities Tracking and managing customer action logs to ensure timely resolution and follow-up Main Skills/Requirements: Candidates must More ❯
We are currently recruiting for a highly awarded Managed Security Service Provider for the role of ServiceDelivery Analyst. This is a fantastic opportunity to join a business known for its cutting-edge connectivity, cloud, and communications solutions. Role Overview *CANDIDATES MUST BE BASED IN THE UK* Location: Remote Package: £35,000- £45,000 What you'll … be doing: Creating detailed service performance reports, including logged incidents, recommended improvements, and stakeholder updates Presenting technical reports to clients, providing clear insights into solution utilisation and overall service performance Analysing identified issues within the client estate and proposing effective solutions for service review meetings Acting as the primary liaison between internal technical teams and clients, ensuring … service and technical delivery meet expectations Managing client handovers during transitions into Business-As-Usual (BAU) operations to ensure a smooth and consistent experience Gathering customer insights regularly to identify areas for improvement and uncover future service opportunities Tracking and managing customer action logs to ensure timely resolution and follow-up Main Skills/Requirements: Candidates must More ❯
Chelmsford, Essex, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
This role will lead, monitor, optimise and continuously improve the delivery of software components so that a Council can provide simple user experiences and achieve better outcomes for people and businesses. They will be responsible for leading the team writing clean, accessible code that is open by default and easy for others to reuse, developing software which meets user … Evidence of continual professional development to keep pace with technical and business change that meet defined SFIA V7 competencies Organisational Behaviours/Professional Competence Implementing changes and continually evaluating service to improve the area of work, while maintaining the highest possible levels of service quality are continually delivered Working collaboratively within and across functions to and thinking commercially … support the delivery of best possible outcomes for our customers on a financially sustainable basis. Deliver exemplar customer interactions to individuals and communities which support strong relationships and a reputation for achieving outcomes and resolving issues. Roles at this level will be focused on delivering results in a specific functional area. They will hold expertise on the application of More ❯
Harlow, Essex, England, United Kingdom Hybrid / WFH Options
Mission 4 Recruitment Ltd
opportunity could be exactly what you’re looking for. A forward-thinking technology company based in Harlow is seeking a Senior IT Project Engineer to join its growing technical delivery team. With a strong reputation for reliability and innovation, the company works with a wide mix of business clients. This is a role for someone who thrives on technical … documented and completed on time What You’ll Need to Succeed This isn’t an entry-level role—it's for someone with a solid foundation in IT project delivery and infrastructure, who enjoys being out in the field as much as they enjoy solving problems at a desk. You should bring: Experience in delivering infrastructure, network, and cloud … or mixed OS environments Experience with hosted telephony or VoIP systems Basic scripting or automation experience (PowerShell, RMM tools, etc.) Awareness of AI tools or emerging tech in IT servicedelivery What You’ll Get in Return Competitive salary, based on your experience Opportunities to gain certifications and develop new skills Supportive team with a strong emphasis on More ❯
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
anticipate their needs, driving the development of tools and interfaces that maximize the utility of ENA's resources. Sustainability and Scalability : Keep abreast of community technological trends and pioneer service innovations to ensure the long-term scalability and sustainability of ENA, and lead infrastructure, operational planning, and servicedelivery to manage ENA's exponential data growth. Advocacy More ❯
a Salesforce Administrator who’s passionate about using data for good. This is a high-impact role where your expertise in CRM systems will directly enhance the organisation's servicedelivery, supporter engagement, and strategic decision-making. Key Responsibilities: Supporting users, customising fields, automating workflows, and maintaining clean, secure data across departments. Ensuring seamless connectivity between Salesforce and More ❯
a Salesforce Administrator who’s passionate about using data for good. This is a high-impact role where your expertise in CRM systems will directly enhance the organisation's servicedelivery, supporter engagement, and strategic decision-making. Key Responsibilities: Supporting users, customising fields, automating workflows, and maintaining clean, secure data across departments. Ensuring seamless connectivity between Salesforce and More ❯
a Salesforce Administrator who’s passionate about using data for good. This is a high-impact role where your expertise in CRM systems will directly enhance the organisation's servicedelivery, supporter engagement, and strategic decision-making. Key Responsibilities: Supporting users, customising fields, automating workflows, and maintaining clean, secure data across departments. Ensuring seamless connectivity between Salesforce and More ❯