2 of 2 Remote/Hybrid Service Management Jobs in Essex

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate will … establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective ...

claims platform, developing your technical knowledge and building the foundations for a long-term career in technology. The role combines technical troubleshooting with customer service, so if you enjoy helping people, solving problems and learning how technology works, this could be the perfect opportunity for you. What will … doing? Providing first-line application support to users via phone, email and an IT service management (ITSM) system. Troubleshooting technical issues, from password resets and account access to more complex application and API-related queries. Logging, prioritising and managing incidents and service requests through to resolution. Setting ...