3 of 3 Remote/Hybrid Service Management Jobs in Essex

employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware … within all aspects of IT support infrastructure and develop targeted experience in the specific discipline of their choice. Main Duties and Responsibilities: User Support & Service Desk To be responsible for the day-to-day delivery of 1st line through to 3rd line support to their organization ...

About the Team In service of its world-leading life sciences services, training, and research, the Applications team within ITS operates a substantial platform based on circa 120 Kubernetes clusters, combining a large VMware on-premises estate with a growing presence in public cloud. The Platform Coordinator will oversee … developers, bioinformaticians, and learners across EMBL-EBI, contributing directly to the success of EMBL-EBIs training mission. The role requires strong technical leadership, stakeholder management, and a holistic view of platform operations to ensure efficiency, cost control, and high service quality across all environments. In addition, the Platform ...

high-quality services and driving continuous improvement? We’re looking for a Digital Services Manager to take ownership of critical digital operations and lead service excellence across a dynamic and evolving environment. This is an exciting interim opportunity to make a real impact—leading teams, enhancing digital experiences … will oversee the delivery and performance of live digital services, ensuring they meet organisational needs and user expectations. You’ll lead multidisciplinary teams, manage service operations, and drive improvements through collaboration, innovation, and data-led decision-making. Key Responsibilities Own and manage the live operation of digital services ...