4 of 4 Service Manager Jobs in Essex

IT Technical Service Delivery Manager Location: Grays, Essex (On-site/Hybrid options available) Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We're on the lookout for a Technical Service Delivery Manager to lead complex issue resolution, support our Service Desk, and drive successful project outcomes alongside our Project Manager. What You'll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager to scope … and deliver IT projects Mentor and guide technical team members Identify and implement improvements in service delivery Maintain accurate technical documentation and report on KPIs What You'll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and More ❯

inspire, and manage the delivery of all soft services at Lakeside Shopping Centre, including security, cleaning, waste, and other outsourced or in-house service contracts. The Soft Services Manager is responsible for ensuring operational excellence, exceptional guest experience, and alignment with Lakeside's vision of being a safe, welcoming, and best-in-class retail and leisure destination. … customer expectations, and ESG goals. Line manage the Environmental Services and Security Managers, ensuring robust operational procedures are in place and consistently followed. Take full ownership and accountability for service delivery across both functions. Maintain up-to-date training matrices and ensure all team members meet compliance and competency requirements. Drive succession planning, team development, and staff motivation. Champion … standards at all times. Represent soft services at management meetings and contribute to Centre-wide strategic planning and improvement initiatives. Engage with tenants regularly, acting on feedback related to service quality and customer experience. Security and Environmental Services operations Oversee day-to-day delivery of all soft services, ensuring high standards of performance, safety, and service. Manage operations across More ❯

You are here: Home/News/News/Royal British Legion - Casework Services Manager (12 months fixed term contract) Royal British Legion - Casework Services Manager (12 months fixed term contract) THIS JOB VACANCY HAS NOW CLOSED Are you a strong leader with a passion for helping others? Do you thrive in a role that blends … leadership, casework, and strategy? We are looking for Casework Services Manager (12 months fixed term contract) to lead a team of Case Officers and Coordinators, ensuring they provide high-quality, person-centred advice and support. You'll oversee case management, maintain quality assurance, and create a positive, inclusive work culture while managing recruitment, wellbeing, and team development. On More ❯

Overview of the Role Are you an experienced facilities or operations manager with a specialism in hard services, looking for an exciting opportunity, in a standout commercial destination in … Romford? This role could be for you! With the opportunity to join one of the largest property management companies in the UK, you could be the new Technical Services Manager , of this standout shopping centre. Your responsibilities will include: Efficiently managing and organizing M&E contractors to deliver exceptional service. Ensuring compliance and statutory health & safety requirements. Engage … fit out & project work. Lead on all aspects of M&E at the commercial destination. The right candidate will be: Experience in a customer facing environment, in a hard service focused role. IOSH or NEBOSH qualified and knowledgeable about compliance within the SFG20 standard. The ability to work collaboratively in a team, and support other team members when needed. More ❯