Customer Experience Optimisation Manager
- Hiring Organisation
- Harnham - Data & Analytics Recruitment
- Location
- Essex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £60,000 per annum
exceptional digital customer experiences. THE ROLE You'll own the end-to-end digital customer journey, developing and delivering a strategic CRO roadmap that improves conversion, retention and overall customer experience. Working across Marketing, UX, Engineering, Pricing and Customer Operations, you'll lead experimentation programmes, use data … identify optimisation opportunities, present recommendations to senior stakeholders and ensure successful ideas are implemented across the business. This is a strategic, hands-on role with significant autonomy and visibility. YOUR SKILLS AND EXPERIENCE Strong experience in Conversion Rate Optimisation (CRO) and experimentation. Hands-on A/B testing ...