5 of 5 Remote/Hybrid Windows Jobs in Essex

where you will be expected to trouble shoot and resolve software and hardware issues, not just triage the problem. Essential: Strong troubleshooting skills with Windows operating systems Confident communicator across phone, email, and face-to-face Customer-focused, adaptable, and comfortable working in a fast-changing setting Able ...

Provide 2nd line support, managing incidents and service requests through to resolution Troubleshoot issues, perform root cause analysis, and implement fixes Support Microsoft 365, Windows environments, and endpoint devices Assist with system maintenance, patching, upgrades, and monitoring Manage users, access, and devices (e.g. Entra ID, Intune) Contribute … projects, system improvements, and documentation Ensure adherence to security best practices and policies Skills & Experience Essential: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID) Windows 11 support and troubleshooting Endpoint management (Intune or similar) Basic networking (DNS, DHCP, VPN) Strong troubleshooting and customer support skills Desirable: Azure/cloud platforms ...

timely resolution of support tickets to external support partner. 2nd Line Support Investigate and resolve more complex technical issues. Support desktop environments including Windows OS, Microsoft 365, and standard business applications. Manage user accounts, permissions, and group policies within Active Directory/Entra ID. Troubleshoot hardware issues (laptops, desktops … Stansted Mounfitchet (essential). Experience in a 1st or 2nd line IT support role. Strong troubleshooting and problem-solving skills. Good working knowledge of Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint), Active Directory/Entra ID. Understanding of basic networking concepts (DNS, DHCP, TCP/IP). ...

alert triage, device onboarding, basic policy work PowerShell comfortable running and lightly modifying scripts; we don't expect you to write modules from scratch Windows desktop, networking, and hardware troubleshooting you'll be the person on-site fixing what the 1st line engineer can't resolve remotely, so solid … general troubleshooting across Windows, basic networking (DNS, DHCP, routing, Wi-Fi), and hardware (laptops, printers, peripherals) matters as much as the cloud stack Attitude. You take ownership of client work. You escalate properly with the context needed to resolve things, not just "this is broken." You're comfortable being ...

SDLC environments. Familiarity with version control (Git, SVN, etc.). Experience collaborating with QA, Infrastructure, and business teams. Desirable Knowledge Delphi 3rd-party components. Windows desktop application development. Multi-tier architectures, REST/SOAP services, Windows APIs, COM. Secure coding best practices. Leadership or mentoring experience. Education Degree ...