Business Change Manager
Exeter, England, United Kingdom
Opus Recruitment Solutions
Business Readiness Manager/Change Readiness Manager/Business Change Manager | Hybrid | 6 months | PAYE Opus are currently looking for a senior leader to support the successful delivery of a major Billing and CRM transformation. This role is key to ensuring the business is fully … prepared for change, with a strong focus on contact centre operations. Key Responsibilities: Lead business readiness planning aligned to project milestones Identify impacts across billing and CRM processes Engage stakeholders and drive change adoption Coordinate training and support for end users Manage go-live readiness and post-launch … in receiving tech into a business ideally a contact centre/customer service Proven experience in billing transformation Background in contact centre environments Strong change management and stakeholder engagement skills If this is of interest please apply with your latest CV and I will be in touch to discuss. More ❯
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