Senior Customer Success Manager – Onboarding, Delivery & Growth Ready to drive customer value, retention, and growth in a scaling SaaS business? If you are motivated by delivering high-quality outcomes, shaping solutions, and building long-term customer partnerships, this role is built for you. Join RoleMapper and lead the evolution … deliver customer outcomes, strengthening repeatable delivery, scalability and product feedback loops. Qualifications Proven experience in customer success and strategic account management within a B2B SaaS environment, working with enterprise customers. Solid capability in project management, with confidence running multi‐workstream implementations and customer‐facing delivery programmes. Demonstrated domain understanding ...