2 of 2 Remote/Hybrid Service Management Jobs in Exeter

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

role, client allows full remote working Essential Experience: Demonstrate experience as a SOC Manag er, Effective in deploying resources In-depth knowledge of incident management processes Can deliver an effective security monitoring capability, threat intelligence and assessment Managing relationships (external vendors, managed security service providers, technology partners … benefit of a quick start date Desirable: CISSP, CISM or equivalent professional cybersecurity certification Experience with Cloud Security (AWS, Azure) ITIL Foundation ( or equivalent) service management qualification What you will gain: Amazing rate for great affordability Remote working that you can spend less time travelling and enjoy some ...