2 of 2 Remote/Hybrid Social Skills Jobs in Exeter

days per week following training. Key Requirements Confident following documented processes and procedures to resolve common service desk queries Strong and verbal communication skills when assisting users with password reset issues Accurate ticket logging and updating within service management tool following defined standards Ability to handle volume of user ...

passion for helping users Experience within a knowledge-based environment would be highly desirable Strong understanding of business systems, technology and user adoption Excellent communication and stakeholder engagement skills Experience with Microsoft 365 and modern workplace technologies A proactive, solutions-focused approach and a genuine interest in helping people ...