1 of 1 Remote User Experience Jobs in Exeter

their implications for service delivery. - Facilitate the transition to digital technologies in line with our Digital Charter, maintaining high standards of performance, compliance, and user satisfaction. - Serve as the primary escalation point for technical incidents, system failures, and performance issues, ensuring swift resolution and root cause analysis. - Maintain and … incident management and reconfiguration when required. - Lead the evaluation and testing of new products and services, ensuring they meet standards for functionality, compliance, and user suitability. - Coordinate pilot deployments through the Product Assessment Group, gathering insights to inform procurement and rollout decisions. - Manage third-party integrations, ensuring compatibility, security … Strong grasp of data protection regulations (e.g., GDPR) and commercial models (B2B, B2C, SaaS). Skills - Strong skills in product discovery, market analysis, and UX research. - Proficiency in data analysis and reporting (Excel, Power BI, SQL basics). - Excellent stakeholder management and communication skills across technical and non-technical audiences. More ❯