Junior Client and Product Support Analyst
- Location
- Farnborough, England, United Kingdom
work closely with airports, aviation operators and enterprise clients to improve operational efficiency, compliance and workforce management through modern technology. The Role The Junior Client and Product Support Analyst is a primary point of contact for IDGateway’s clients, providing telephone and email support across … clients happy is the core purpose of this role while balancing the needs and standards of the company. The role logs, tracks and manages support issues through Jira Service Desk, Confluence and other Atlassian tools. Working within a complex regulatory environment, the role demands accuracy, clear documentation ...