2 of 2 Microsoft 365 Jobs in Farnham

with strong peer support and clear escalation routes, taking ownership of incidents and service requests and providing practical, hands-on assistance with Windows 11, Microsoft 365, user accounts, devices and connectivity. If you would like to feel part of a welcoming and committed team, benefit from strong … first- and second-line IT support in a busy, multi-user environment, with the ability to become productive quickly. Practical experience supporting Windows 11, Microsoft 365, Active Directory and Microsoft Entra ID, including user accounts, access and authentication issues. Experience managing Helpdesk tickets through to resolution ...

days Build and maintain strong relationships with a wide range of users, from technical to non-technical Carry out laptop builds and configuration Manage Microsoft 365 administration and user support Monitor the ticket system closely, following up on any tickets that have been open longer than expected … client-facing IT support role Confident and professional communicator, both written and verbal Comfortable writing reports Good technical understanding of laptop builds and Microsoft 365 Full UK driving licence ...