2 of 2 Microsoft 365 Jobs in Farnham

ticketing system Troubleshooting and resolving first-line technical issues (hardware, software, connectivity) Logging all incidents accurately and prioritising tickets appropriately Supporting users with Microsoft 365, password resets, and basic account tasks Setting up and configuring laptops, desktops, and peripherals Escalating issues to second-line support when needed … throughout Skills & Experience Required Previous experience in a helpdesk or IT support role is desirable but not essential Strong understanding of Windows OS and Microsoft 365 Confident communicator with a friendly, approachable manner Ability to problem-solve and work efficiently under pressure Reliable, organised, and able ...

user clients with their day-to-day IT support, whilst gaining access to projects. Ideal Skills: Proficient experience within Windows and MAC environments. O365, SharePoint, Exchange and Microsoft Entra ID and Azure Active Directory experience. (user admin and GPO level ideally). Ability to diagnose and troubleshoot customer issues ...