3rd line support
dunfermline, north east scotland, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Cathcart Technology
ensuring service quality stays top tier. You’ll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you’ll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯
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