2 of 2 Remote/Hybrid Service Management Jobs in Fife

infrastructure and the services that underpin teaching, learning and business operations across all campuses. This is a hands-on technical leadership role combining people management with deep technical expertise. You'll act as the senior technical escalation point for the Infrastructure team, lead major infrastructure and cyber security initiatives … drive continual service improvement, promote best practice in service management, and help shape the future direction of the College's digital services. In return, you'll benefit from hybrid working, up to 46 days annual leave, membership of the Local Government Pension Scheme and ongoing professional development ...

ensure operational teams can confidently support the live Finance platform; contribute to hyper‐care and early life support activities post‐go‐live. Monitoring, Incident Management & Continuous Improvement: Implement and maintain monitoring solutions to ensure system availability and performance; manage incident triage, root cause analysis, and problem resolution for platform … stability, resilience, and operational efficiency of the platform. Qualifications Essential : Proven experience in application support, ideally with finance platforms, particularly OneStream; strong understanding of Service Management frameworks such as ITIL; solid background in operating system management (Windows/Linux), application troubleshooting and performance optimisation, log analysis, system ...