2 of 2 Remote/Hybrid User Experience Jobs in Fife

support across the business. You will assist colleagues with technical issues, support day-to-day IT operations and help ensure a positive user experience. The role is primarily office-based with one day per week working from home, offering opportunity to work closely with colleagues and external providers ...

business, you'll play a key role in helping colleagues resolve technical issues, supporting day-to-day IT operations, and contributing to a positive user experience. Key Responsibilities: Providing first-line IT support via phone, ticketing systems and in person Troubleshooting hardware, software and connectivity issues Supporting Windows … devices, Microsoft 365, mobile phones and printers Managing user accounts, hardware setup and access permissions Supporting employee onboarding and offboarding processes Working closely with second-line support and external providers when required The Candidate: Strong customer service and communication skills A proactive and methodical approach to problem solving Good ...