2 of 2 Remote CRM Jobs in Fleet

drive the profitable and efficient delivery of professional services by aligning operations with the company's growth strategy, ensuring strong governance, financial control, and resource planning across departments Customer Relationship Management - act as a senior point of contact for key clients, fostering strong relationships, ensuring satisfaction, and collaborating across teams to support retention and account growth Project Delivery Oversight - oversee More ❯

Share feedback to improve products and services Support marketing with success stories and testimonials Reporting Track key metrics: satisfaction, retention, and growth Report on customer health and progress Use CRM tools to manage engagement About You Proven experience in Customer Success, Account Management, or a similar role within the software or tech industry Excellent communication skills clear, professional, and confident … and passionate about helping clients succeed Adaptable and resilient in a fast-paced, changing environment Naturally collaborative and skilled at building trusted relationships with customers and colleagues Experience with CRM systems (e.g. Zoho, Salesforce, HubSpot) and workflow management i.e. Asana Solid understanding of business processes and ERP systems, ideally Sage X3 or Intacct, highly advantageous. Degree in Business, IT, or More ❯