Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
the tools and skills to perform at their best, is at the heart of what they do! Due to a reorganisation, they are now looking for a Head of Project Management to lead and shape their projectdelivery function through its next phase of growth. This is a pivotal leadership role where delivery excellence, people development … your vision, hands-on approach, and collaborative leadership will drive success across a portfolio of high-impact projects. If you're a dynamic, empathetic leader with a passion for delivery excellence and digital enablement, we'd love to hear from you. Key Areas of Activity Lead and evolve the project management function, aligning delivery practices with strategic … goals. Maintain and adapt a projectdelivery framework that balances structure with flexibility. Drive effective time recording and a proactive scheduling of chargeable activity Provide hands-on coaching and mentorship to the team Foster a collaborative and respectful team culture Conduct regular one-to-ones and annual performance reviews Leverage technology, automation, and practical AI to enhance visibility More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
done - not just the outcomes - and they are looking for someone who leads with empathy, pragmatism, and purpose. Key Areas of Activity Strategic Leadership - drive the profitable and efficient delivery of professional services by aligning operations with the company's growth strategy, ensuring strong governance, financial control, and resource planning across departments Customer Relationship Management - act as a senior … point of contact for key clients, fostering strong relationships, ensuring satisfaction, and collaborating across teams to support retention and account growth ProjectDelivery Oversight - oversee successful project execution with a focus on customer experience, governance, risk management, and continuous improvement through effective tools, communication, and escalation protocols. Consultancy Services - ensure the consultancy team is equipped and enabled … sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People & Team Leadership - build and inspire a high-performing, innovative More ❯
our customers. This role requires hands-on implementation, configuration, and deployment of secure network environments based on a zero-trust model. You will be responsible for end-to-end projectdelivery, from scoping to final handover, ensuring the highest standards of security and performance. Your work will involve documenting detailed designs, both high-level and low-level, and … creating comprehensive implementation plans. This role will also involve occasional out-of-hours work during project go-lives and cutovers. Professional Services Engineer - Key Duties: Solution Design & Implementation - Design, configure, and deploy secure network environments with a focus on Zero Trust security models - Deliver end-to-end implementations, from planning to deployment and testing, ensuring the best and most … secure configurations for customers - Create detailed technical documentation, including Low-Level Designs (LLD), High-Level Designs (HLD), and implementation plans Project Execution - Follow the established project process, from initial scoping to final documentation and handover to support teams - Ensure all deployments meet security standards, performance expectations, and customer needs Customer Engagement - Travel to customer sites as required for More ❯