Head of Professional Services (ERP, Sage X3) – Hampshire/Hybrid
Fleet, Hampshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Arden Resourcing Limited
Act as a trusted advisor and senior escalation point, strengthening long-term client relationships. Align service delivery with commercial objectives to support business growth and profitability. Collaborate with Sales, Project Management, and Support to ensure a seamless customer journey. Define and monitor KPI’s, utilisation, and revenue performance to drive continuous improvement. Provide strategic leadership for Customer Support … You Proven leadership experience with consultancy or professional services, ideally in and ERP or technology environment. Strong ERP expertise-preferably Sage X3 – with hands-on experience in implementation and project delivery. Skilled in consultancy best practice, project governance, and managing multiple complex engagements. Commercially astute with the ability to balance client satisfaction, team utilisation, and profitability. Excellent communication … stakeholder management and negotiation skills. Strategic thinker with a hands-on approach, resilience and problem-solving capability. Committed to customer success, continuous improvement and developing others. Leadership or project management certifications (PRINCE2, PMP) desirable. This is an exciting opportunity to join an established and fast-growing organisation at the forefront of Sage ERP solutions. You’ll work More ❯
Employment Type: Full-Time
Salary: £100,000 - £110,000 per annum
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