2 of 2 User Experience Jobs in Flintshire

history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Principal UX Architect to join our growing business. Purpose of the role The UX Architect will be responsible for defining and driving the overall user experience (UX) strategy for our … a consistent, accessible, and engaging experience for our customers across all platforms (web, mobile, app, and emerging channels). This role will lead the development of our internal UX practice, embedding customer-centric design thinking into our product development lifecycle and ensuring that every interaction reflects our brand values and meets customer needs. In this role, you can expect … to: Define the companys overarching UX vision and strategy, aligning it with business objectives and customer needs. Establish and champion UX principles, frameworks, and standards to guide design consistency and quality across platforms. Build and mature the organisations UX practice, including processes, tools, governance, and ways of working. Advocate for the customer at all stages of the product lifecycle, ensuring More ❯

insights with product teams, and contribute to projects that enhance the digital workplace experience. Collaboration: Work closely with other teams within Digital to maximise efficiency and deliver a harmonised user experience across all sites. Communication: Represent DW in meetings with business representatives, promoting new developments and strategy changes. What We're Looking For Experience using ServiceNow or … similar ITSM tools. Strong understanding of customer and client needs. Proven ability to liaise with stakeholders and work with vendors. An autonomous, proactive approach to problem-solving. Experience in aviation or a similar industry is desirable, but not essential. Previous Airbus experience is a plus, but not required. Why Join Us? Inclusive Culture: We celebrate diversity and are More ❯