Desktop Support Engineer
- Hiring Organisation
- Sanderson Recruitment
- Location
- Folkestone, Kent, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £150 - £160 per day
Responsibilities Provide deskside/walk-up support to end users Diagnose and resolve hardware and software issues Support laptops, desktops, monitors, printers, and peripherals Windows 10 support and basic Active Directory tasks Install, configure, and replace IT equipment Log, update, and resolve tickets using an ITSM tool Escalate issues … resolution Deliver a high level of customer service on-site Required Skills & Experience Experience in IT Support, Desktop Support, or Deskside Support roles Strong Windows desktop support experience Hardware break/fix and device provisioning experience Basic Active Directory exposure (password resets, unlocks, etc.) Confident working directly with users ...