4 of 4 Microsoft Jobs in Gateshead

point for complex service desk tickets Delivering projects both remotely and onsite Troubleshooting advanced issues across servers, networks, security and cloud platforms Working across Microsoft 365, Entra, virtualisation, scripting and endpoint management Managing and maintaining documentation, SOPs and technical guides Providing mentorship to junior engineers and supporting wider service ...

weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also ...

months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also ...

provide advanced technical support across the business. Manage daily ICT operations, including hardware, software, and communications systems. Work with on-prem architectures and the Microsoft 365 Cloud. Take responsibility for operational services including backups, endpoint protection, and system health checks. Drive ICT projects and ensure compliance with information security … standards. About You Strong technical skills, specifically Microsoft 365 environment. Knowledge should include SharePoint, End Point Protection, Cloud Applications, Mobile Device Management, Information Security Management and Networking Principles. Excellent problem-solving skills and a proactive approach. Great communication skills and a positive attitude. If you’re a Senior ...