Customer Service Executive
Gateshead, Tyne and Wear, North East, United Kingdom
Smart IT Group
with the service delivery manager to prevent recurrence Ensure customers receive top-notch service quality, measuring and analysing customer feedback Conduct meetings with new customers, guiding them through the onboarding process Communicate extensive product and service information effectively to customers Conduct surveys and compile reports based on customer feedback on products and services Resolve customer complaints and queries with efficiency More ❯
Employment Type: Permanent
Salary: £26,000
Posted: