2 of 2 Remote/Hybrid SaaS Jobs in Gateshead

Client Engagement Manager -Full time - Permanent - Gateshead

Location
Gateshead, England, United Kingdom
experienced, Client Engagement Lead. About the role This is a key role, to oversee strategic client relationships and drive exceptional customer engagement across our SaaS business. The Client Engagement Lead will act as a senior relationship owner for key customers, ensuring strong communication, successful delivery coordination, customer satisfaction, and long … Customer Retention Rates Customer Satisfaction Net Promoter ScoreCustomer Feedback Qualifications Essential Proven experience in client engagement, customer success, account management, or client services within SaaS or technology Strong stakeholder management and communication skills Experience managing complex customer relationships Ability to collaborate effectively with technical and non-technical teams Strong organisational ...

Senior SaaS Client Engagement Lead - Hybrid

Location
Gateshead, England, United Kingdom
Recite Me is seeking an experienced Client Engagement Lead to oversee strategic client relationships and enhance customer engagement within our SaaS business. This role is essential for ensuring strong communication and successful delivery coordination. The ideal candidate will have a proven track record in client engagement and exceptional stakeholder management ...