IT Service Desk Senior Assistant
- Hiring Organisation
- Gateshead Health NHS Foundation Trust
- Location
- Gateshead, NE9 6SX, United Kingdom
- Salary
- £28392.00 to £31157.00
service efficiency. Ensure compliance with company policies and security protocols to safeguard user data and network integrity. Main duties of the job Provide excellent communication skills, both verbal and written, with a keen ability to explain technical concepts to non-technical users. Provide exceptional customer service skills with … installation, repair, service pack installation, upgrading, configuration. Familiarity with Microsoft end user productivity applications, including installation, configuration and basic use. Skills Essential Effective communication with all levels of users. Strong telephone call handling skills. Proficient at dealing with "difficult" customers whilst retaining a calm and friendly manner. Able ...