4 of 4 Remote AI Jobs in Glamorgan

across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods , improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with More ❯

Location : Cardiff or London Employment Type : Full time Location type : Hybrid Compensation : £80-100K About Us We're a fully funded AI startup, based in Hammersmith and soon opening our second office in Cardiff. At Planna, we build tools that help people make smarter decisions about their homes - whether that's diagnosing a boiler issue, planning a loft conversion … or finding a trusted roofer. Our patent-pending AI technology cuts through the noise and helps homeowners figure out what really matters, whether they want to save money, live more sustainably, or boost the long-term value of their biggest asset. We also work with banks, insurers, and household brands to offer the right products to the right customers at … users and major partnerships in the works, it's a great time to join us and help shape what comes next. The Role We're looking for a Senior AI Engineer to join our growing team at the forefront of applied AI. You'll work on meaningful, real-world challenges with clients across the UK - using state-of-the-art More ❯

Operations tech team has three focus areas: Creating in app experiences that enable customers to solve their own problems. This includes the Help areas of the app and an AI Assistant in Chat. Internal tooling that enables our 4,000 customer support agents to give the best possible support for customers. Workforce management systems that connect our customers to high … help the most, including vulnerable customers. It's a complex, data driven problem space where outcomes obsessed problem solvers thrive. We are investing heavily in machine learning models and artificial intelligence to identify problems and automate solutions. Recent GenAI features include search snippets, AI Agent in chat, chat summarisation, and complaints investigation notes. What you'll be working on: Identify More ❯

best Consumer Goods companies become more agile, efficient, productive, and sustainable. We do this by introducing never-before-seen capabilities, including 'Active' Customer Segmentation, Real-Time Promotion Execution and AI-driven Predictive Ordering. At Aforza, we feel lucky to rub shoulders with some of the finest talent available in our industry. If you are looking for the opportunity to learn … best Consumer Goods companies become more agile, efficient, productive, and sustainable. We do this by introducing never-before-seen capabilities, including 'Active' Customer Segmentation, Real-Time Promotion Execution and AI-driven Predictive Ordering. At Aforza, we feel lucky to rub shoulders with some of the finest talent available in our industry. If you are looking for the opportunity to learn More ❯