Head of Outsourced Services
- Hiring Organisation
- Alexander Mae (HR) Ltd
- Location
- Mountain Ash, Mid Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £60,000
Brinkworth or Abercynon (Hybrid) £55,000 £60,000 + benefits We are working with a growing, private equity-backed technology business that delivers specialist data and processing solutions within a regulated environment. They are now seeking an experienced Head of Outsourced Services to lead and evolve a high-performing … effectively Oversee supplier relationships relating to printing, scanning and operational systems Contact Centre Leadership Lead multi-site contact centre operations, ensuring service excellence Use data and insight to improve processes and reduce call volumes Support clients in enhancing self-service and digital engagement Manage third-party system providers ...