4 of 4 Remote/Hybrid ITIL Jobs in Glamorgan

facing and relationship building skills Confident with Excel, PowerPoint, Visio, Power BI and Word ITSM experience Security Cleared or willing to obtain clearance Desirable: ITIL Foundation (v3 or v4) Experience in SIAM environments Process design and improvement skills Who You Are Customer focused, proactive, and solutions driven Strong communicator ...

role, you'll need to have experience in a similar IT service improvement/IT service delivery role and be experienced with ITIL best practice. Coming from a technical hands-on background would be beneficial but not essential. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment ...

workload distribution Produce clear, data-driven service performance reports for internal stakeholders and clients Support incident, problem, and change management in line with ITIL best practice Assist with onboarding new customers and services into the MSP environment Service Experience & Continuous Improvement Own and enhance the end-to-end service experience … with business and customer needs What Youll Bring Proven experience managing a Service Desk or technical support team within an MSP Strong understanding of ITIL principles (ITIL Foundation desirable) Excellent leadership, coaching, and team-development skills Calm, structured, and solutions-focused approach under pressure Strong communication and customer-relationship skills ...

Role: Data Centre Operations Engineer Specialism(s): Control-M, Job/Batch Scheduling, Microfocus, JCL, System Monitoring, Korn Shell Scripting, Linux/Unix, Oracle, ITIL, Data Centre Support, Batch Automation Type: Contract, 6+ Months Location: South Wales (On-Site) IR35 Determination: Inside IR35 Pay Rate: £250 - £280 per day Start … Comms Room environment * Understanding of JCL * Proficiency in Korn Shell Scripting * Knowledge of Linux & Unix commands * Basic knowledge of Oracle and associated database structures * ITIL Fundamentals * Ability to work effectively under pressure in a 24/7 live environment * Experienced in root-cause analysis and break-fix resolution * Confident working ...