Service Designer
- Hiring Organisation
- scrumconnect ltd
- Location
- Swansea, West Glamorgan, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 Annual
seamless and consistent experiences across digital and non-digital touchpoints. The successful candidate will be passionate about user-centred design and experienced in translating research and insights into practical service improvements. Key Responsibilities Design and improve end-to-end services that meet user and business needs. Conduct service discovery … Journey Maps Process Maps Ecosystem Maps Personas Stakeholder Maps Experience facilitating workshops, co-design sessions, and stakeholder engagement activities. Ability to analyse qualitative and quantitative research findings and translate them into service improvements. Strong understanding of accessibility and inclusive design principles. Experience collaborating with User Researchers, Interaction Designers ...