4 of 4 Remote Service Delivery Jobs in Glamorgan

Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They have a strategy signed … action so it's supporting this alongside the Director of IS The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. The team that you will oversee is around 12, with a mix of IT security, IT infrastructure, IT service desk professionals … Head of IT Services/Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT operations management. Experience within the legal sector or a professional services environment would be a bonus Have the ability to implement and lead large More ❯

demands of the business. The Head of IT will lead the implementation of their existing IT strategy and oversee day-to-day IT operations, ensuring the highest standards of service delivery and the safeguarding of the IT infrastructure. Key responsibilities include: Strategy Implementation: Execute and oversee the existing IT strategy, ensuring that IT projects are delivered effectively and … aligned with the companies goals. Team Leadership: Manage, mentor, and develop a team of IT professionals across Service Desk, IT Security & Operations, and IT Training. Foster a collaborative and high-performance work environment. Service Desk Management: Ensure the IT service desk operates efficiently, providing exceptional support to staff across multiple offices. Service Delivery: Oversee the … delivery of IT services, ensuring they meet business needs, comply with SLAs, and continuously improve IT service management practices. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure reliable, robust systems and compliance with regulations. Manage operational risks effectively. IT Training: Lead the IT Training team to deliver high-quality training programs that enhance digital skills across the More ❯

Role: Head of Delivery Location : Hybrid (commutable from Cardiff/South Wales) Salary : Up to £65,000 + Benefits Take the lead. Drive delivery. Shape the future! We’re working with a fast-growing MSP in the Cardiff area who are searching for a Head of Delivery to oversee service delivery across consultancy, engineering, onboarding, and … is a pivotal role, combining technical knowledge, people leadership, and commercial responsibility. You’ll be driving financial targets, leading teams across a broad technology stack, and ensuring world-class service delivery. The Role As Head of Delivery, you’ll be responsible for: Leading consultants, project engineers, and onboarding teams to deliver IT solutions on time and to the … highest standard. Managing delivery targets of £275k–£300k per month and pre-sales consultancy activity totalling £350k–£400k per month. Overseeing solutions across Microsoft 365, Azure cloud services, enterprise networking, IT infrastructure, and cyber security. Partnering with the pre-sales team to scope and shape solutions, ensuring seamless handover to delivery. Driving a culture of accountability, continuous improvement, and More ❯

specifically for you? Then read on! Objective To provide reactive and proactive technical support to end-users, ensuring first-fix wherever possible and maximum levels of customer satisfaction through service delivery excellence. To contribute to the business by being a technical innovator, achieving mastery of the role, taking ownership and accountability for all that is delivered. Skills Strong More ❯