Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Venesky-Brown
extend on a rate of £331.17/day (Inside IR35). This role will be predominantly remote with some travel to offices in Cardiff. Responsibilities: - Supervise and develop other user researchers to assure and improve research practice. - Coach, train and mentor others and give direction on which tools or methods to use. - Responsible for delivery of a core … training programme on specialist research processes across the wider directorate programme and services. - Act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team. - Effectively get buy-in from the organisation. - Contribute to selection of the userresearch approaches for projects and initiatives and plans own userresearch activities. - Support … planning and organisation of complex activities and implement new ways of working, proposing service changes or policy which impact the whole directorate. - Demonstrate experience in a wide range of userresearch methods and help teams to adopt them. - Understand what problem the team is trying to solve and align userresearch activities to inform decision making More ❯
won’t just be designing wireframes — you’ll be shaping digital journeys that thousands of people rely on. You’ll: Help create seamless, accessible experiences across our platforms. Support userresearch activities like interviews, surveys and usability testing. Turn insight into action with wireframes, journey maps and interactive prototypes. Collaborate closely with developers, project managers and designers to … a team check-in to prioritise tasks or review feedback. Mid-morning, you’re wireframing a new feature with input from the project lead. After lunch, you’re observing user testing on a new booking form and sketching refinements. By 4pm, you’re in a cross-team design sprint, mapping out a better way for customers to compare matches. …/UI design role. Aspiring to won't count. A portfolio showcasing your work, demonstrating your thought process and methodology. Confidence using Figma to prototype and design. Knowledge of user-centred design and accessibility principles. Ability to balance creative thinking with practical solutions. Strong communication and collaboration skills. Someone who’s curious, positive and always up for a design More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Social Care Wales
difference to care and support for children, adults and their families and carers.To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.We’re now looking for a Service Designer to join us on a 12 month fixed-term basis (maternity cover). This role is offered with flexible … Flexible working options, including job share consideration- Family leave policy The Role As a Service Designer, you will deliver our digital strategy, working across Social Care Wales to design user-centred services.Leading end-to-end service design, you’ll tackle complex policy and service challenges. Insights will be turned into practical improvements that shape how people interact with our … online and offline services, always ensuring user needs come first.You’ll also analyse user needs and business objectives, map journeys and service blueprints, run workshops, develop and test prototypes, and translate ideas into clear, actionable designs.Additionally, you will:- Work as part of a multi-disciplinary team on service design projects- Gather and interpret user needs to define More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Social Care Wales
to care and support for children, adults and their families and carers. To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care. We are currently looking for a Welsh-speaking Website Senior Officer to join us on a permanent basis. This role is offered with flexible working options … design, functionality and performance, managing updates, resolving technical issues with external developers, and ensuring compliance with accessibility, digital, and Welsh language standards. Youll also regularly monitor analytics, carry out userresearch, and report on performance to support continuous improvement. Additionally, you will: - Lead redesign projects and implement enhancements - Develop, design and publish online and offline content that meets … need: - A proven track record of managing websites and creating content - Experience using content management systems, HTML, site structure, and analytical and governance tools - Experience structuring, designing and publishing user-centred content for online and offline channels - Experience sub-editing and proofreading materials and turning complicated or technical text into plain English or Welsh - Experience creating and implementing marketing More ❯
What you'll be working on Although Growth Design is a new specialism at Monzo, you'll be surrounded by an experienced, passionate, and supportive team of product designers, user researchers, and writers - who all strive to ensure our customers, and teammates succeed. We're a small but mighty team where every designer plays a critical role in improving … feedback. Like all designers, you'll be embedded in a cross-functional product squad, and will be responsible for all design contributions in the team; from initial discovery and user journey mapping through to the implementation of final UI design details (and all the stuff in between). As you ramp up, you'll grow to deeply understand the … customers you're designing for - whether it's joining userresearch sessions, learning from previous insights, or running your own lightweight research and analysis, you'll strive to understand the what, why and how of the problems you're solving for. You'll take a pragmatic approach to balance the ideal experience with knowing where and when More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Monzo
to define and deliver this new product that helps our small business customers make the most of Monzo. You'll help build the product strategy, value propositions, payments capabilities, user experiences, and support structure needed to help businesses get paid and their customers to have a delightful card payments experience. It's a new product that we're planning … efforts across multiple workstreams as we define and build our product offering and maintain alignment with our Business Banking offering Collaborate seamlessly: Work iteratively with teams across design, engineering, research, data science, product marketing, compliance, external partners and other areas to refine and execute your strategy. Communicating effectively: Inspire stakeholders with the product vision and share the right context … data scientists to define key metrics, run experiments, and deliver business impact. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, userresearch, marketing, legal and compliance - to get stuff done. You're a great storyteller, who is able to motivate, energise and inspire people towards a common goal. You More ❯