highly advantageous to candidates. Cyber security related experience, including system hardening, cryptography, encryption, authentication and authorization. Practical experience deploying on-premise applications using Kubernetes. Practical experience working with Azure, AWS or Google Cloud. Experience working within an ISO certified QA environment. Previous experience in the utility sector or related Critical National Infrastructure sector. Personal skills Excellent verbal and written communication More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
over time). What You ' ll Bring: Strong experience in Change & Risk Management within Financial Services. Proven ability to design service frameworks in complex, high-change environments. Knowledge of AWS cloud environments (certification preferred). Familiarity with Scaled Agile or similar delivery frameworks. A strategic mindset with a customer-first approach to internal service delivery. Bonus Points For: Experience with More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Verelogic IT Recruitment
Principal AWS Architect Location: Glasgow, Scotland, United Kingdom (Hybrid with some travel ) Salary: Excellent rate DOE Role Overview Our client are looking for an experienced Principal AWS Contact Centre Architect to design and deliver cloud-based contact centre solutions at enterprise scale. This role is instrumental in shaping digital transformation initiatives, ensuring regulatory compliance, and implementing secure, resilient, and scalable … systems that support omnichannel customer engagement. The ideal candidate will have hands-on experience delivering AWS contact centre solutions, migrating from legacy platforms, and aligning architecture decisions with industry best practices and compliance requirements. Key Responsibilities Architecture & Design Develop robust architecture for contact centre environments spanning voice, chat, and task channels, ensuring high availability, disaster recovery, and multi-region redundancy. … Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations with CRM and ITSM platforms More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Uniting People
global compliance standards. Core Responsibilities Solution Architecture & Design Define target architecture for Amazon Connect across voice, chat, and tasks, ensuring high availability, disaster recovery, and multi-region resilience. Apply AWS Well-Architected Framework principles and enterprise architecture standards for security, sustainability, and cost optimization. Implementation & Migration Lead end-to-end migration from Legacy platforms (Avaya, Cisco, Genesys) to Amazon Connect. … with CRM/ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions. Build API-driven architectures, event streams, and Real Time analytics pipelines using AWSservices (Lambda, EventBridge, Kinesis, Glue, Athena). Security, Compliance & Governance Implement IAM, KMS encryption, VPC networking, and PrivateLink for secure connectivity. Ensure compliance with GDPR/UK GDPR, PCI-DSS … years in architecture/engineering, 10+ years in contact centre technologies, 5+ years with Amazon Connect. Proven delivery of enterprise-scale Amazon Connect implementations with complex integrations. Expertise in AWSservices: IAM, VPC, Lambda, API Gateway, EventBridge, Kinesis, CloudWatch, DynamoDB. Strong knowledge of security and compliance frameworks (GDPR, PCI-DSS, ISO 27001, NHS DSP Toolkit). Hands-on experience with More ❯