2 of 2 Remote/Hybrid Actionable Insight Jobs in Glasgow

Service Performance Analyst

Hiring Organisation
Adroit People Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£70,000
DAYS/WEEK Keywords; MTTR/MTBF, Service Performance,CAB Job Spec Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices). Key Responsibilities Track SLA/SLO attainment, backlog health ...

Senior User Researcher

Hiring Organisation
SUMMER-BROWNING ASSOCIATES LIMITED
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
Up to £0.00 per day + Excellent Day Rate
projects. Experience of designing and leading on multiple research activities. Proven analytical and synthesis skills which enable data to be transformed into actionable insights. Experience of defining and measuring user outcome performance metrics to evidence user impact throughout a project delivery lifecycle. ...