2 of 2 Avaya Jobs in Glasgow

multiple projects * Willingness to work Friday evenings and Saturdays during installation phases Desirable skills/knowledge/experience: * Experience with Cisco UCCX * Experience with Avaya Session Manager * Familiarity with IPC and Private Wires This is an excellent opportunity on a great project of work, If you are looking for your ...

Service Desk Analyst - Telephony, Avaya £market rate (Inside IR35) Glasgow (5days onsite) 3/6 months initially This role will provide technical support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications. Key Responsibilities Resolve telecoms-related service desk … incidents and technical issues. Support telephony installations, moves, changes and site audits. Maintain telecoms documentation, configuration records and databases. Configure and support Avaya Communication Manager, NICE Call Recording and Avaya Contact Centre. Assist with upgrades, rebuilds and system changes. Manage user access and provide technical support to users. Identify recurring ...