Customer Experience Specialist
Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Getronics
cover from 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: As a Global Customer Experience & Data Analytics Analyst, you will play a crucial role in analysing and interpreting customer and business data to enhance overall customer experience and operational … the ability to effectively communicate insights to internal teams and external clients. You will be responsible for gathering, processing, and analysing customer and business data, developing reports, and supporting decision-making through actionable insights. Additionally, you will collaborate closely with cross-functional teams, including product development, marketing, and IT … to ensure continuous improvement in customer satisfaction and business performance. What to expect: Data Analysis & Insight Generation: Collect and analyse customer and business data from multiple sources, including surveys, feedback forms, CRM systems, and transactional databases. Interpret data to identify trends, patterns, and areas for improvement in More ❯
Posted: