3 of 3 IT Support Engineer Jobs in Glasgow

Junior IT Support Engineer Department: Business Operations Employment Type: Permanent Location: Glasgow Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create … international company offering a chance to be part of our success - read on if you think you're up for the challenge About the role Provide deskside and remote support for a variety of technologies including M365, Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose … Macbooks, and mobiles. Perform security-related tasks such as onboarding and offboarding users and preparing laptops for new employees. Supporting enterprise tools such Salesforce, Slack and Jamf. Adhere to IT best practices and support continuous improvements across the IT function. Skills, Knowledge and Expertise The ideal candidate will possess the following qualities: A proactive and positive attitude More ❯

The Opportunity: My client are looking for an enthusiastic IT Support Engineer to join and support their IT team. You will provide support on a variety of hardware and software issues across the business, diagnosing and troubleshooting to resolve fault and configuring new systems. This role would fit someone who has completed a Level … Apprenticeship in IT or a driven individual with prior first line support experience or relevant qualifications. Skills and Experience: Basic knowledge of Windows operating systems and familiarity with MS Office and Office 365 Understanding of basic networking (IP addressing, DNS, DHCP) Experience using ticketing systems (e.g., ServiceNow, Zendesk, Jira) Basic troubleshooting of hardware (PCs, printers, monitors, etc.) Familiarity … with Active Directory (e.g., password resets, account unlocks) Remote support tools knowledge (e.g., TeamViewer, AnyDesk, RDP) Role and Responsibilities: Answering and logging incoming IT support requests via phone, email, or chat Diagnosing and resolving common technical issues (password resets, software errors, connectivity issues) Escalating unresolved issues to second or third-line support Providing remote support More ❯

My nationwide client based in East Kilbride has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. In this role you will gain Lenovo training and certification. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Hardware support on Lenovo devices - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯