11 of 11 Remote/Hybrid ITIL Jobs in Glasgow

able to communicate well both verbally and with writing skills to all stakeholders. In depth knowledge of Windows Operating Systems Knowledge and experience of ITIL service management framework with a focus on incident and change management. A desire to continually develop yourself & be prepared to step outside of your comfort ...

planning, and continuous improvement What You'll Bring • Delivery or customer success leadership experience within software, ERP, or tech consulting • Strong understanding of Agile, ITIL, or PRINCE2 • Proficiency with Jira, Tempo, and Confluence • Experience with ERP systems, ideally Business Central • Excellent communication, leadership, and stakeholder management skills • Customer-first, analytical ...

essential) Experience of working in an application support role Quality Assurance certification and experience/knowledge of web testing methodology Experience/knowledge of ITIL • Understanding of LAN/WAN technologies - TCP/IP, Ethernet, ADSL, VPN etc. Experience/knowledge of Kerridge/Rev8 DMS Application At Arnold Clark ...

built production systems at scale Strong Azure architecture experience with cloud-native design patterns Demonstrable security framework experience (SOC 2, ISO 27001, ITIL) Hands-on automated testing frameworks expertise Practical BDD familiarity More importantly, you are: A strategic partner who can balance technical excellence with commercial reality Hands-on when ...

Spec Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices). Key Responsibilities Track SLA/SLO attainment, backlog health, MTTR/MTBF, change success rate, and defect trends; flag risks and emerging patterns. Maintain ...

Fortinet, Aruba, HPE, Palo Alto (Panorama), and Cisco Nexus . Understanding of MPLS, VPNs, LAN/WAN, and security best practices . Familiarity with ITIL processes and change management is beneficial. Strong troubleshooting skills and ability to work independently in a BAU environment. Law firm industry experience Any Project experience ...

WEEK Job Spec Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices) click apply for full job details ...

Team. You'll lead and inspire them to deliver the best user experience whilst following auditable processes and ISO 10007, ISO 19770-1 and ITIL standards.You'll shape and implement future strategy and ensure the function continues to meet the needs of a growing, ever-changing business. You'll work … Management (CM) Specialists, as well as Hardware Asset Management HAM) & Software Asset Management/License Management (SAM) Specialists to provide first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow ...

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformations & NextGen AI Solutions, with offices in London, Manchester, and Glasgow, offering a 'flexi working model' of remote first or ...

following a recent operating model change towards a single, modern, high-performing centralised IT function. This role specifically is to shape and lead an ITIL-aligned group IT Service Operations capability, across IT Support, Service, Infrastructure, Platforms and On-site support. The Service Operations operating structure has not yet been … Service Operations function. Operational governance Standardisation of service tooling into a single Group instance. Vendor leadership and optimisation. Continuous service improvement and innovation using ITIL best practice. Own the Cloud Platforms strategy (currently hybrid cloud, predominently AWS). The Person Senior IT Service Operations leader in a complex, multi-region ...

DevOps Consultant – Cloud Advisory (Hiring for a Leading Consulting Firm) We are recruiting on behalf of a leading global consulting firm recognised for delivering inventive, data-driven transformation. Their teams bring together strategic insight, creativity ...