1 of 1 Remote/Hybrid Incident Management Jobs in Glasgow

Junior Incident Engineer Rate: £ 250 - £320 per day - Umbrella only Duration: 6 months Likely to extend) Location: Glasglow - hybrid Job Description: Will contribute to the Service Desks commitment of providing 1st line IT support. Providing support and visibility to our users and joining a team of analysts responding … approved third party employees by first time fix while recording details on ITSM tool. Complete Service Requests (including password resets). Handle incident tickets from SLC and third-party employees; including contacting by phone when necessary. Create, administer and remove account access for SLC and third-party employees under ...