3 of 3 Remote/Hybrid Incident Management Jobs in Glasgow

Description Join Social Security Scotland as a Principal Cyber Security Analyst – Identity & Access Management (IAM) Manager and play a leading role in protecting the systems, services and information that support millions of people across Scotland. As a senior leader within our Cyber Security function, you will lead a team … delivering and continually improving the organisation's identity security capabilities. You will provide strategic leadership across Identity Governance and Administration (IGA), Privileged Access Management (PAM), identity lifecycle management, authentication and authorisation services, Multi-Factor Authentication (MFA), identity federation and access governance. Working in a complex, cloud-first environment ...

decades. What you'll do as IT Service Performance Analyst: Lead and govern ITIL processes, particularly in IT Asset and Configuration Management, overseeing policies, procedures, and asset lifecycle management. Drive continuous improvement and automation initiatives by identifying, evaluating, and managing appropriate tools and techniques for service configuration. Collaborate with … Security to ensure all processes and tools meet best practice, security, compliance, and audit standards. Utilize Service Level Management (SLM) and data analysis to identify operational improvements and present key metrics to stakeholders. Provide essential support for core IT Service Management functions, including Change, Problem, Incident ...

Skills:**Site Reliability Operational Support* Monitor maintain and support businesscritical applications and cloud infrastructure* Ensure high system availability performance scalability and reliability* Participate in incident management root cause analysis and problem resolution* Implement proactive monitoring alerting and observability solutions* Reduce operational overhead through automation and selfhealing mechanisms* Support … scripts and tools to improve operational efficiency* Partner with development teams to streamline software delivery processes* Drive continuous improvement initiatives across DevOps and release management practicesSoftware Development Engineering* Contribute to application enhancements and operational tooling using C and NET technologies* Develop utilities automation scripts and support tools* Assist development ...