Consultant - Service Management Transformation
- Location
- Glasgow, Scotland, United Kingdom
across clients in a variety of industry sectors.As a Consultant in Service Management Transformation, you will support clients in modernising their service management capabilities, operational practices and technology environments through the adoption of cloud technologies, AI, automation and modern service management principles. Working as part of multidisciplinary teams … will contribute to assessments, transformation programmes and service improvement initiatives that enhance business outcomes, user experience and operational resilience.* **Service Management Transformation** – Support the design and delivery of service management transformation initiatives, including operating model improvements, process optimisation, governance enhancements and ITSM capability development.* **Service Assessments & Analysis –** Contribute ...