Amazon Connect Developer - Glasgow/£400 inside IR35 per day/Hybrid
Glasgow, Lanarkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Uniting People
CDK. Implement automated testing and version control for safe, repeatable deployments. Operational Excellence Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build Real Time dashboards for performance monitoring. Lead capacity planning, incident management, and continuous improvement initiatives. Stakeholder Engagement Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory More ❯
Employment Type: Contract
Rate: GBP Daily
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