Senior IT Service Manager
- Hiring Organisation
- Cathcart Technology
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent
major global organisation based in Glasgow (hybrid) are looking for an experienced Senior IT Service Manager , to join their growing operations team. If you're passionate about ITIL, thrive in high-pressure situations, and love driving improvements that make a real impact - then it could … keeping stakeholders informed, and guiding the business through critical situations. ** Mentoring Major Incident Managers and running Major Incident Reviews. ** Contributing to the wider Enterprise Service Management strategy and aligning Problem Management to the company's transformation journey. ** Driving proactive problem detection through trend analysis and close collaboration with technical ...