4 of 4 Remote Service Analyst Jobs in Glasgow

Are you an experienced IT professional with strong 2nd to 3rd line support skills and a passion for delivering first-class service? We’re hiring a Senior IT Service Delivery Analyst to join a dynamic organisation with a great culture, modern tech stack, and occasional international travel. The Role: Expect a mix of remote troubleshooting and on More ❯

Ashurst Glasgow, Scotland, United Kingdom Join or sign in to find your next job Join to apply for the IT Service Desk Analyst (Day Shift) role at Ashurst Ashurst Glasgow, Scotland, United Kingdom Join to apply for the IT Service Desk Analyst (Day Shift) role at Ashurst Get AI-powered advice on this job and more … exclusive features. The Opportunity: This role will guide and advise staff on all aspects of the firm's IT services. You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Description The Opportunity: This role will guide and advise staff on all aspects … of the firm's IT services. You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks More ❯

Summer-Browning Associates is currently supporting our client in Central Government, who is seeking a Service Desk Analyst for an initial 6-month assignment with an option to extend Location: Glasgow - 100% onsite Essential Skills: The ideal candidate will hold active SC clearance and a proven background in Service Desk operations, with the following skills/experience … Experience in 1st Line Support within the Service Desk, Incident and Request Fulfilment processes, along with a good understanding of priority classifications and SLAs. Experience in supporting EUC and 2nd line teams within a Public Sector IT Service Environment. Experience in incident triage and resolution. Knowledge of Microsoft operating systems and applications, including but not limited to Windows More ❯

Glasgow Reference number #2068 The Opportunity We are currently looking for an experienced Cloud Services Analyst (2nd Line) to join our IT team. The successful candidate will be part of a predominately UK-based team. However, this role will manage IT systems for IES in North America. Duties and responsibilities Installation, support, monitoring, and maintenance of Azure Cloud Resources … maintenance, including Microsoft Technologies, Traditional Networking, Server Hardware, and Storage Infrastructure Assist with installation, support, monitoring, and maintenance of virtualisation technologies. Provide support and technical escalation for the IT Service Desk teams. The successful candidate will support our growing staff in North America and will hold core hours to facilitate that requirement. Investigate and resolve problems in systems and … From time-to-time other duties may need to be performed as necessary to assist Integrated Environmental Solutions Limited. The Candidate We are looking for an experienced Cloud Services Analyst with excellent analytical and problem-solving skills, you will be a confident communicator with the ability to handle multiple assignments. You should have an IT qualification to degree level More ❯