4 of 4 Remote Service Management Jobs in Glasgow

and Glasgow. About the job Job summary Help shape the future of energy through impactful digital solutions. Ofgem is seeking a talented Software Developer (Ivanti) to join our Enterprise Service Operations team within the Digital, Data and Security Services (DDSS) directorate. This is a unique opportunity to contribute to the development and optimisation of our Ivanti platform as we … level up our service management practices and look to enable new service capabilities to support our business per our digital strategy. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people. We're offering an initial … OFGEM are efficient, secure and user-focused and that digital exploitation is a core strategic focus. In this role, you'll be instrumental in managing and enhancing our Ivanti Service Manager platform. Working in a multidisciplinary service management team, you'll design and implement solutions and workflows that streamline business processes, improve user experience, and deliver measurable More ❯

drive transformation, and lead platform enhancement within a progressive, digital first organisation. The Company This is a leading global organisation with a strong focus on innovation, digital transformation, and service excellence. With significant investment in its technology landscape, the business continues to evolve its IT operations and deliver world class services to its international user base. You'll be … external vendors to ensure the platform delivers maximum value and supports business transformation objectives. This role requires a strong understanding of enterprise ITSM, ITOM capabilities, excellent vendor and stakeholder management skills, and a proven ability to deliver platform improvements in a complex, fast paced environment. You'll play a central role in ensuring ServiceNow remains a robust, secure, and … scalable platform that underpins service delivery excellence worldwide. What You'll Be Doing Defining and delivering the ServiceNow product roadmap in line with organisational strategy Managing the full lifecycle of the platform, from ideation through to delivery and continuous optimisation Acting as the primary point of contact for ServiceNow, maintaining close relationships with vendors and third party partners Leading More ❯

drive transformation, and lead platform enhancement within a progressive, digital first organisation. The Company This is a leading global organisation with a strong focus on innovation, digital transformation, and service excellence. With significant investment in its technology landscape, the business continues to evolve its IT operations and deliver world class services to its international user base. You'll be … external vendors to ensure the platform delivers maximum value and supports business transformation objectives. This role requires a strong understanding of enterprise ITSM, ITOM capabilities, excellent vendor and stakeholder management skills, and a proven ability to deliver platform improvements in a complex, fast paced environment. You'll play a central role in ensuring ServiceNow remains a robust, secure, and … scalable platform that underpins service delivery excellence worldwide. What You'll Be Doing ** Defining and delivering the ServiceNow product roadmap in line with organisational strategy ** Managing the full lifecycle of the platform, from ideation through to delivery and continuous optimisation ** Acting as the primary point of contact for ServiceNow, maintaining close relationships with vendors and third party partners ** Leading More ❯

About Beeks Beeks Group is a leading managed cloud provider exclusively within financial markets. Our Infrastructure-as-a-Service model is optimised for low-latency private cloud compute, connectivity and analytics, providing the flexibility to deploy and connect to exchanges, trading venues and public cloud for a true hybrid cloud experience. Founded in 2011, Beeks Group is listed on … gym with weekly circuit training, a personal trainer and yoga classes as well as the Beeks Bar or weekly masseuse to help you unwind! Key Responsibilities Team Leadership & People Management Lead, coach, and develop a team of NOC Engineers working in a 24/7 shift rota. Manage workforce planning, shift scheduling, and coverage to ensure around-the-clock … and ongoing development of team members. Conduct regular performance reviews, 1:1s, and goal setting aligned with business priorities. Foster a high-performance, collaborative, and learning-oriented culture. Operational Management Own the NOC function, ensuring all network and system alerts, incidents, and service requests are triaged and resolved promptly. Manage and report on SLA adherence, escalations, and ticket More ❯