14 of 14 Remote/Hybrid Service Management Jobs in Glasgow

# Consultant - Service Management TransformationManchester, Glasgow, LondonApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 527741-en\\_GB## **Capgemini Invent**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting … technology created with purpose.## **Your Role**This is a high-impact role within the Cloud Advisory capability unit, contributing to our leadership in Service Management, AI-enabled Operations and Cloud Transformation across clients in a variety of industry sectors.As a Consultant in Service Management Transformation ...

support clients in designing, assessing and evolving cloud operating models that are automation-first and AI-ready. You will work hands-on across technology, service management and organisational change to help clients realise tangible business outcomes from cloud adoption, with a particular focus on how GenAI, agentic workflows … improvement through standardisation, automation, improved data flows and readiness for AI-enabled operations, and translate findings into the design of future-state operating models, service management processes and organisational structures that are standardisation-led, automation-first and AI-ready.· Future State Design & Operating Model Definition: Design target cloud ...

their role in best-in-class operating models across industries. Complementary Technologies: Experience with associated technologies, including: Major cloud platforms (IaaS & PaaS) Identity & Access Management Data platforms Service management & automation IoT & Operational Technology API management (For Workday specialists) Strong understanding of HR and Finance functions. Architecture … Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. YOUR PROFILE Required Experience & Competencies As an ERP Architect , you should have expertise in architecting solutions for key operating model domains. ...

ahead for future opportunities or blockers, and ensuring decisions by teams align with the strategy Identify operational improvements and work to ensure a stable service that can be enhanced Anticipate and mitigate against project challenges or risks Work with and support third parties in providing testing services Create test … Aurora experience (2 or more) 2+ years (within the past 5 years) of MySQL scripting Ability to translate technical concepts between infrastructure, delivery management and service management so they are understood by all Able to speak on behalf of technical and service management teams ...

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems … ATIA Ltd, The discovery of new potential customers, Creating of new offers for the existing or for new customers, Constant communication with the management of ATIA Ltd company. Advantages of work: Permanent salary + bonuses for new projects (Up to 20,000$ per project), Work from home, Frequent trips ...

supporting security accreditation, assurance activities, and evidence generation for classified systems and regulated environments. Strong understanding of cryptographic services, encryption technologies, PKI, certificate lifecycle management, and secure communications. Experience assessing and mitigating risks associated with classified information exchange and trusted data transfer mechanisms. Experience integrating Cross Domain technologies with … across Government, Defence, National Security, or Critical National Infrastructure environments. Infrastructure & Engineering Advanced PowerShell scripting and automation experience. Strong understanding of Windows platform lifecycle management, system hardening, patch management, and vulnerability remediation. Experience troubleshooting complex infrastructure and platform issues at 3rd and 4th Line support levels. Demonstrable experience ...

supported, priorities are effectively managed, and technology services are delivered to a consistently high standard. This role sits at the intersection of people leadership, service delivery, and operational improvement. You will help create a culture of accountability and continuous improvement, while ensuring the team has the structure, direction … ensure incidents, changes and technical initiatives are delivered effectively. This is an excellent opportunity for an experienced IT leader with a background in infrastructure, service delivery, or technical operations who enjoys developing teams, improving processes, and making a visible impact within a global technology environment. What ...

/Job Summary: Morgan Hunt is partnering with a leading public sector organisation to recruit an IT Helpdesk Analyst to join an established IT service function supporting regulatory work across multiple UK offices. This is a 3-month contract providing 1st and 2nd line support to end users, with … appropriate. Troubleshoot software and system issues across Windows 10, Office 2016, and Office 365 applications. Manage personal ticket queue to SLA, prioritizing incidents and service requests. Perform user account administration in Active Directory and support Exchange mailbox configuration and troubleshooting. Maintain accurate incident records and update relevant knowledge base ...

Strong technical knowledge of: VMware Horizon Unified Access Gateway (UAG) App Volumes Dynamic Environment Manager (DEM) Instant Clones VMware vSphere and ESXi VDI creation, management and monitoring. Extensive experience supporting Microsoft Windows Server and Windows desktop operating systems. Strong working knowledge of Active Directory, Group Policy, DNS, DHCP … automation experience. Experience with virtualisation technologies, particularly VMware vSphere, vCenter, clusters, distributed switching, and storage integration. Strong understanding of end-user computing technologies, profile management, application virtualisation, and desktop lifecycle management. Experience troubleshooting complex platform issues to 3rd and 4th line support levels. Demonstrable experience working within Agile, DevOps ...

effective operation of Gamma's Voice Network Platform. This role coordinates day-to-day network operations, maintenance and change delivery, ensuring objectives and service commitments are met through effective workload management, guidance and stakeholder engagement. The role combines strong technical expertise with hands-on people leadership, providing guidance … align activities across the Voice Network platforms. This includes supporting cross-functional planning, managing dependencies, and ensuring the successful delivery of maintenance, change and service-related work, all with a strong focus on operational excellence. What will you be doing day-to-day? Here are a few examples ...

making and continuous improvement. Manage stakeholder relationships across technical and business teams. Anticipate future technology trends and identify opportunities for platform enhancement. Promote product management best practice and contribute to wider communities of practice. Essential Skills & Experience Technical Expertise Candidates should demonstrate strong experience across four or more … build pipeline automation Tooling including: Helm Terragrunt Git ArgoCD Government cloud security standards: NIST OWASP CIS NCSC BASH scripting Python development RESTful microservices IT Service Management (ITSM) Leadership & Product Management Proven ability to lead teams in the design, implementation, administration and support of infrastructure services. Strong ownership ...

evolution towards SaaS. Developing DevOps and cloud capabilities, improving CI/CD, automation, platform reliability and software delivery. Providing leadership across IT operations, infrastructure, service management and business continuity. Overseeing cyber security strategy, risk management and compliance, including ISO 27001, alongside the selection and management … such as Claude, GitHub Copilot or AI agents to improve personal and team productivity, automate processes and introduce new ways of working. Excellent stakeholder management skills and the confidence to lead change within a growing, evolving technology environment. Experience transitioning traditional software products towards SaaS, implementing security operations partnerships ...

write code Managing product outcomes: advocate for data-driven decision making Product leadership: seek opportunities for reuse and learning across your organisation, represent product management in your area in conversations with senior stakeholders, protect teams, for example, from unnecessary distractions and requests to change direction and lead some product … management community activities and participate in cross-government communities Product management: set the strategy and vision for your products, collaborating with others and create a prioritised roadmap for your products and use it to discuss product strategy at all levels Stakeholder relationship management: identify and resolve issues ...

rate is up to £500 per day outside IR35, dependent on experience. You will work within a small team, collaborating across infrastructure, delivery, and service management to translate complex concepts for stakeholders. #J-18808-Ljbffr ...