Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Pelion IoT Limited
Role Overview: We are seeking a proactive and results-driven Service Delivery Manager to join our dynamic team. This role is pivotal in shaping and enhancing our service delivery framework to ensure that we meet and exceed our customers' expectations. You will be a key point … of contact for customers and third-party providers, ensuring seamless communication, service quality, and continuous improvement. The role will involve managing service delivery processes, creating and updating policies, and designing key performance metrics to measure success. Key Responsibilities: Customer & Supplier Relationship Management: Foster and maintain strong, positive relationships … with key customers and suppliers, ensuring alignment with business objectives and high levels of customer satisfaction. Customer Feedback and Service Improvement: Analyse customer feedback to identify areas for service improvement, collaborating with cross-functional teams to implement changes that enhance Pelion's offerings. Service Reviews: Host and More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
NHS National Services Scotland
working with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic Senior Service Delivery Manager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific, and … safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The Candidate: You will have strong communications and presentation skills, with the ability to use these … challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An ability More ❯
of all GAP divisions to provide a one stop shop to supply the Events industry across the UK with all their equipment requirements. The Service Delivery Manager will support the operational team to ensure the seamless execution of event contracts. The main focus of the role will … be to drive efficiencies and improve the overall service delivery within the division. You will assist with daily operational activities including logistics planning, team scheduling and resource allocation and provide direct support to the operations team in resolving operational challenges, ongoing issues and queries. You will be the point More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Health ServicesManager - Clinical Networks Req ID: 201923 Location: Northern Zone, Aberdeen Hospital Department: CNS Access & Flow Network Type of Employment: Permanent, Hourly FT (100%) Management/Non … moving here. About the Opportunity Reporting to the Interim Director, Integrated Access and Flow Network, and working closely with senior leadership, the Health ServicesManager (HSM) oversees the implementation and quality of the Care NS Hub within the new Health Beyond Hospital (HBH) model. The HSM fosters partnerships More ❯
Role Manager Contract Type Permanent Hours Full Time Your new role: We have a fantastic opportunity for a Permanent experienced Hard ServicesManager to join our Glasgow school's account. This role is on site based. The standard hours of work are 37.5 per week. (Monday … Initiative). The successful candidate will supervise the implementation of all robust services. Your role will involve ensuring smooth functioning and high standards of service excellence, aligned with the requirements of our Glasgow Schools Account. Your leadership and expertise will be pivotal in maintaining essential assets. You will oversee … critical environments. UK-recognized technical qualifications in Building Services or related disciplines. Experience in budgeting and managing complex Hard FM projects. Experience in contract service delivery, KPIs, and SLAs. Proven leadership and team development skills. Good understanding of Health and Safety legislation. Ability to work efficiently under pressure and More ❯
We have a fantastic opportunity for a Permanent experienced Hard ServicesManager to join our Glasgow school's account. This role is on site based. The standard hours of work are 37.5 per week (Monday to Friday 08:00am - 16:00pm). Amey delivers facilities and estate management … will have the task of supervising the implementation of all robust services. Your role will involve ensuring the smooth functioning and exceptional standards of service excellence, aligned with the requirements of our Glasgow Schools Account. Your expert leadership and specialised know-how will play a pivotal role in upholding … of Hard FM & Technical Compliance Delivery in critical services environment. A UK Recognised and relevant technical qualifications in Building Services or any other hard service disciplines is essential. Demonstrable experience of budgeting & managing complex Hard FM projects. Demonstrated experience in managing and developing a team. Good knowledge and understanding More ❯