Customer Experience Specialist
Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Getronics
surveys, feedback forms, CRM systems, and transactional databases. Interpret data to identify trends, patterns, and areas for improvement in the customer experience journey. Apply statistical techniques and predictive modelling to forecast customer trends and anticipate future needs. Use exploratory analysis to detect patterns, correlations, and anomalies in data. … paced environment. Strong communication skills, with the ability to convey complex information in a clear and concise manner. Familiarity with data engineering processes and statistical analysis techniques. Experience in quality management tools and methodologies is an advantage. If you think you have 75% or even 90% of what we More ❯
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